We want you to love your posters as much as we do. If there’s an issue with your order, please review our policy below and contact us within the stated timeframes.
We take great care to ensure your posters arrive in perfect condition. If your item arrives damaged or defective:
Contact us within 7 days of receiving your order.
Email us with your order number and clear photos showing the damage or defect.
We will replace the item at no additional cost or issue a refund based on your preference.
Due to the nature of our products (printed to order), we do not accept returns or refunds for change of mind, incorrect size choice, or if you no longer want the product after purchase. Please double-check your selection before completing your order.
If you receive the wrong item:
Contact us within 7 days of delivery.
Email us with your order number and photos of the item received.
We will send the correct item as quickly as possible or issue a full refund.
If approved for a refund, it will be processed back to your original payment method within 5-10 business days. Please note it may take additional time for your bank or credit card company to post the refund.
We only replace items if they are defective or damaged. We do not offer exchanges for other designs or sizes.
Because our products are printed to order, we generally do not require returns for damaged items. However, if a return is requested, shipping costs for returns are your responsibility unless the return is due to our error (damaged, defective, or incorrect items).
For any questions about your order, please contact us. We are here to help and will respond within 1-2 business days.